Privacy Policy

When you visit the Pelvina website (the “Site”), we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected data as “Device Information.”

How We Collect Device Information

  • Cookies: Small data files stored on your device or computer, often including an anonymous unique identifier.
    Examples:

    • _session_id: Unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

    • _shopify_visit: No data held, persists for 30 minutes from the last visit, used for internal stats tracking.

    • _shopify_uniq: No data held, expires at midnight of the next day, counts the number of visits by a single customer.

    • cart: Unique identifier, persists for 2 weeks, stores cart contents.

    • _secure_session_id: Unique session identifier.

    • storefront_digest: Unique identifier, used to determine if a visitor has access when the store is password-protected.

  • Log Files: Track actions occurring on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record browsing behavior on the Site.

Order Information

When you make or attempt to make a purchase, we collect certain details, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We call this “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

How We Use Your Personal Information

  • Order Fulfillment: To process your payment, arrange shipping, and provide invoices and/or confirmations.

  • Communication: To contact you regarding your purchase or inquiries.

  • Fraud Prevention: To screen for potential risks or fraud.

  • Marketing (with consent): To provide information or advertising related to Pelvina products or services.

  • Site Improvement: To analyze browsing behavior, optimize the Site, and assess marketing campaigns.

Sharing Your Personal Information

We share information with third parties only to help us use it as described above:

We may also share Personal Information to comply with legal obligations or protect our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted ads or marketing communications we believe may interest you.

Opt-out options:

You can also manage preferences through the Digital Advertising Alliance.

Do Not Track

Please note: we do not alter our data collection practices if your browser sends a “Do Not Track” signal.

Your Rights (EU Residents)

You have the right to:

  • Access the Personal Information we hold about you.

  • Request corrections, updates, or deletion.

  • Withdraw consent for processing.

Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless you request deletion.

Changes

We may update this Privacy Policy periodically to reflect changes in practices, legal, or regulatory requirements.

Contact Us

For more information about our privacy practices, or to file a complaint, please contact us via the “Contact Us” page or by email at hello@pelvina.com (replace with your real email).